This is exactly what happened to our guest Flavia, a seasoned project manager at Synergo Group with over 15 years of experience. In Episode 2 of TroubleBusters, she takes us inside one of the most intense project recoveries we’ve ever heard.
What Project Management Really Looks Like
Our guest this episode brings a unique perspective to project management. With a PhD in genetics and 15+ years managing teams, Flavia has seen it all. But nothing quite prepared her for that August morning when her team’s biggest launch turned into controlled chaos.
“I was naive,” she admits. “I didn’t listen to my gut feeling that things would not go in this direction.”
The Trust Coin Strategy
When crisis hit, Flavia deployed what she calls her “trust coin” – a powerful concept every project manager needs to understand. But you can only use it when you’ve earned it, and only when everything is truly on the line.
What You’ll Learn
In this episode, discover:
- How to spot the early warning signs before projects derail
- The difference between doing Scrum and being agile (hint: one actually works)
- Why micromanaging clients aren’t the real problem
- The dramatic play-by-play of a $1.6 million launch day recovery
Plus: Flavia’s unconventional take on managing egos, empowering introverts, and why the best project managers sometimes do “nothing” – and get praised for it.
Ready for the Full Story?
Want to know how the crisis ended? Whether they saved those millions? The chaos management framework that got them through?
🎧 Listen on Spotify
📺 Watch on YouTube
This episode of TroubleBusters will change how you think about crisis management forever.
TroubleBusters Podcast – Real stories from the messy side of building software. Brought to you by Synergo Group.
Got your own project crisis story? Send it to [email protected]