my.COLTENE
Revolutionizing Dental Device Management
In addressing SciCan COLTENE’s challenges, Synergo Group transformed their legacy dental platform with strategic solutions.
The impact was profound — a modernized and intuitive interface, a substantial revenue surge through direct sales integration, improved development efficiency, cost-effective API optimization, operational stability during transitions, and enhanced control over device management.
SciCan COLTENE, a prominent player in the dental industry, approached us with a focus on selling medical devices, equipment, and spare parts.
The challenge was to elevate their platform, ensuring multi-role access, streamlined device management, efficient troubleshooting, and integrated direct sales capabilities.
Our collaboration aimed to retain the existing user base while implementing a refreshed design system.
Project Transformation
1 — Challenge and Scope
SciCan COLTENE’s existing platform needed a facelift to keep up with industry demands. The goal was to diversify various user roles by introducing multiple access levels, optimize device management, and integrate a direct sales platform.
2 — Solutions
Our team implemented a comprehensive design and development approach. By collaborating with stakeholders, we modernized the platform to meet industry demands, ensuring enhanced functionality, streamlined processes, and a top-notch user experience.
3 — Business Impact
Our solutions delivered measurable improvements, driving operational efficiency, enhancing user satisfaction, and unlocking new revenue opportunities for SciCan COLTENE.
Modernized Platform and Enhanced User Experience
This modernization enhanced the user experience across desktop and mobile devices, meeting industry expectations for accessibility and design quality. By prioritizing user satisfaction, SciCan COLTENE retained its existing customer base and attracted new users.
Increased Revenue through Direct Sales Integration
By enabling users to purchase medical devices, equipment, and subscriptions directly from the platform, the company experienced a notable increase in revenue. This new functionality provided a streamlined purchasing process that strengthened customer engagement and boosted sales efficiency.
Improved Operational Efficiency and Cost Savings
The enhancements reduced operational inefficiencies, saving time and resources for both end users and internal teams. Limited API changes also contributed to cost savings by leveraging existing systems for new functionalities.
Scalability and Future-Readiness
The infrastructure optimizations ensured the system could handle increasing user loads and complex scenarios without performance issues.
Stability During Transitions
Our commitment to operational stability ensured that the platform upgrades were implemented without disruptions to daily operations.
4 — Technologies and Tools
These technologies are chosen to align with client goals, ensuring innovative and impactful results.
5 — The Team
The Synergo Group team worked closely with SciCan COLTENE to deliver a modern, user-focused platform.
UI/UX Designers
Crafted a mobile-responsive, intuitive interface.
Developers
Revamped the code, added a direct sales platform, and optimized API calls.
System Analysts
Improved infrastructure and AWS efficiency.
Cross-Team Collaboration
Partnered with SciCan COLTENE’s backend developers and testers for seamless integration.
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Application Showcase
“Although there was a 7-hour time difference between us, their team was always available to work with us. It felt like they were a part of our internal team. Their passion for their work could be seen in the quality results they delivered.”
Ubong Oluigbo, Manager - Digital Group SciCan Ltd.
