InsureTech

Empowering Payment Processing for Insurance Merchants

A payment processor in the insurance sector, needed to scale its platform to meet increasing client demands across Canada and the USA.

Synergo - full service web & mobile solutions team.

Synergo Group stepped in to tackle challenges like tech debt, manual testing processes, and lack of documentation. Our team enhanced the platform’s architecture, introduced automation testing, optimized workflows, and improved documentation.


Project Transformation

1 — Challenge and Scope

This section outlines the key obstacles and objectives of the project
— 1

Technical Debt

Existing technical challenges were slowing development and innovation.
— 2

Scaling for Growth

The platform needed to handle an increasing number of clients and payment transactions.
— 3

Lack of Documentation

No existing documentation for features or technical workflows hindered efficiency.
— 4

Inefficient Processes

Development and testing processes were mostly manual and time-consuming.

2 — Solutions

This approach enabled our client to achieve their goals with confidence and efficiency
— 1

Code Optimization

Improved code reviews and implemented efficient architectural designs to enhance reliability.
— 2

Feature Scalability

Increased workforce to accelerate the development and testing of high-priority features.
— 3

Load Testing

Introduced load tests to prepare the platform for scaling and handling higher transaction volumes.
— 4

Automation Testing

Began transitioning from manual to automated testing, streamlining development and reducing errors.
— 5

Documentation

Added feature-specific and technical documentation to improve knowledge sharing and onboarding.

3 — Business Impact

Empowering the client to meet market demands, stay competitive, and deliver greater value to their customers.

Enhanced Reliability

Synergo - full service web & mobile solutions team.

Improved platform stability, ensuring it is error-free and dependable for users.

Faster Development

Synergo - full service web & mobile solutions team.

Accelerated delivery of features to attract and retain clients.

Scalability for Growth

Synergo - full service web & mobile solutions team.

Enabled the platform to support increasing client demands and transaction volumes.

Improved Efficiency

Synergo - full service web & mobile solutions team.

Automation testing and documentation streamlined workflows, saving time and resources.

Customer Satisfaction

Synergo - full service web & mobile solutions team.

Delivered features and optimizations that directly addressed client needs, improving retention.


4 — Technologies and Tools

These technologies are chosen to align with client goals, ensuring innovative and impactful results.
— 1

Backend Framework: Spring

— 2

Programming Languages: Java, Kotlin

— 3

Databases: SQL (Postgres), NoSQL (DynamoDB)

— 4

Cloud Services: AWS (ECS, S3, Lambda, SNS, SES, EventBridge)

— 5

Databases: SQL (Postgres), NoSQL (DynamoDB)

— 6

Cloud Services: AWS (ECS, S3, Lambda, SNS, SES, EventBridge)

— 6

Architecture: Microservices


5 — The Team

By combining technical proficiency, creativity, and effective communication, our teams consistently transform challenges into opportunities, driving success across industries.

QA Team

Synergo - full service web & mobile solutions team.

Specialized in automation, performance, and manual testing.

Development Team

Synergo - full service web & mobile solutions team.

Full-stack developers with a focus on backend expertise.

Backend Developers

Synergo - full service web & mobile solutions team.

Built the data recording system with Laravel, Vue2, and MySQL to support research needs.


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