Victoria, Australia relies on Microsoft technology to help struggling families

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Accessibility is crucial for citizens to feel protected and respected by their local governments. And thanks to #DigitalTransformation, institutions now have the tools to empower citizens to speak up and obtain the help they need. Watch this video to learn how Victoria, Australia partnered with #Microsoft to improve the lives of its entire population.


As a species, we’ve endured numerous challenges thanks to empathy and the notion that we must care for each other, especially in times of need. Governments were essentially created to ensure that our limited resources were adequately spent in creating better societies, which includes caring for those in distress and helping them through a rough situation.

Modern-day governments are complex institutions with hundreds of tasks and a short amount of time to complete them, which creates a constant sense of urgency since the well-being of their citizens often times depends on their level of efficiency. In this regard, The Department of Human Services in Victoria, Australia was no exception.

In this video, you’ll learn how the department has succeeded in harnessing digital transformation to become increasingly more effective at resolving people’s crises and delivering the social justice their citizens deserve.

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