More Mid-Sized Organizations Moving Contact Centers to the Cloud: Here Are 5 Benefits

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If you're plotting your journey to digital transformation, take a moment to learn five key benefits mid-sized companies experience by moving their contact centers from on-premises to the cloud, based on a research report from Genesys and IDC. Then let Synergo Group help you transform your business with Microsoft Azure cloud services.

Businesses of all sizes are embracing digital transformation, and for good reason. In this article, discover five key benefits mid-sized companies reap by moving their contact centers from on-premises to the cloud, including a 72% improvement in customer service, based on a survey of 400 professionals done by Genesys and IDC. Contact Synergo Group for guidance and support for making a smooth journey to the cloud with Microsoft Azure cloud services.

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