Listening to customer feedback with Azure Machine Learning

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With up to 500 employees in the air at any given time, Microsoft MSTravel is using Machine Learning to understand and improve user experience. MSTravel uses Azure Machine Learning to extract data insights from traveler feedback and emails captured in Dynamics 365 CRM. These insights have helped them to build a more complete picture of users and their experiences. At Synergo Group, we can help you discover how you can also leverage CRM insights to improve user experiences. To learn more, contact us today.

Examining years of customer data isn’t easy, that’s why Microsoft uses Machine Learning to help with the process. They set out to gain a better understanding of their business through data and create benefits for their organization. It’s just one way that Microsoft uses technology to help their employees achieve more. You can enable your employees in the same way. Contact us to learn more.

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