This article explores the role of technology in curating customer experience. In an era when customers often view businesses, products, and services as commodities, customer experience is becoming a key differentiator.

This article explores the role of technology in curating customer experience. In an era when customers often view businesses, products, and services as commodities, customer experience is becoming a key differentiator.
The Exchange Tower,
PO Box 427, 130 King Street West, Suite 1800,
Toronto, Ontario M5X 1E3, Canada