The evolution of customer service metrics

A better customer experience can increase customer loyalty and retention. And according to Bain & Company, a 5% increase in customer retention can increase a company’s profitability by 75%.

At *[$profile.organization*], we understand customer service metrics are evolving, and as modern businesses, we need to put tools and practices in place to help us prioritize customer lifetime value.

With cloud-based productivity services, Office 365 can help your company deliver better customer experiences over the lifetime of your customer relationships. Contact us to today to find out how.

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DeKalb Mechanical improves service and reduces costs with Microsoft Office 365

DeKalb Mechanical employees have access to the customer information they need both in the office and in the field. With the mobile access, bid automation, and cloud-based collaboration Office 365 affords, employees are more efficient, more productive, and better equipped to deliver stellar service. DeKalb is satisfying countless customers, plus saving over $150,000 annually in lost productivity.

At Synergo Group, we understand the value of time and money, and with #Office365, we can help you save both. Contact us today to find out how.

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5 Ways To Increase Your Productivity At Work

Being productive at work can be challenging. With so many distractions, it’s a wonder we get anything done at all sometimes. At Synergo Group, we know how important productivity is to you. That’s why we work hard to help you find the solutions you need to stay engaged.

When you’re pressed for time, productivity is king. But it can be hard to know where to start. That’s where Office 365 can help. By providing you with numerous productivity solutions and features that keep you on task, you might find extra time at the end of your day.

We want to help your team become more productive. Contact us and check out this article for five tips on productivity.

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How the Lotus F1 Team uses Office 365

Mobility is everything in Formula 1. From the track to internal communication, without mobility, the team can’t win. At Synergo Group, we know you need mobility in your business too. That’s why we’re here to help.

Office 365 gives the Lotus Formula 1 Team the collaboration and communication they need through mobility. From logistics to engineering, the Lotus team uses Office 365 to connect them no matter where they are in the world. You can leverage Office 365 in the same way no matter where your business takes you.

We want to help your business go the distance. Contact us to find out more and watch this video to watch the Lotus F1 Team in action.

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